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  • 250,000+

    Windows Transformed
  • Australia's Original Online Blinds Store

    Trusted for 21 Years
  • Lifetime Warranty

    With a Few Exceptions
  • 97& of customers rate us Excellent

    Experience Our Top -Rated Service!

Australia's Original Online Blinds Store

Trusted for 21 Years

250,000+

Windows Transformed

Lifetime Warranty

With a Few Exceptions

97& of customers rate us Excellent

Experience Our Top -Rated Service!
Location: 
Change

Our Policies

Our Policies

Terms & Conditions

At iSeekBlinds, we manufacture and supply only genuine custom-made products.  We take pride in our craftsmanship and in supplying only high-quality products. However should you not be 100% satisfied with any of our blinds, please refer to our Returns & Refunds Policy below

Delivery & Timings

We work with a sense of urgency to get your blinds to you in the fastest possible time frame.  However as we supply only genuine custom made products, it is important to understand that manufacturing timing can vary depending upon the type of product ordered. And delivery timing can vary depending upon your location.  For a full overview of timings and our delivery processes, please review our Delivery & Timings policy.

Product Warranties

Our expertise & success lies in providing high-quality genuine custom made blinds at competitive prices.  Every blind is produced exactly to your requirements.  We use only the finest materials to ensure we deliver a product that is well made, long lasting and safe for your family.  All of our products are backed by product warranties so you can be reassured of receiving a blind free from defects in materials and workmanship.

Privacy Policy

At iSeekBlinds, we are fully committed to respecting your privacy.  Protecting your privacy is very important to us. The following Privacy Policy has been published to provide a clear and concise outline of how and when personal information is collected and stored by iseekblinds.

Returns & Refunds Policy

iSeekBlinds are custom made to your exact specifications, thus they are not suitable for resale or restocking. Please be sure that you check all details thoroughly before finalising your order. iSeekBlinds takes no responsibility for products that have been ordered incorrectly.

However, if it is deemed that a fault was made in the production of the product, the product will be remade and replaced in full at no extra charge.  Please refer to our Terms & Conditions
for further details.

Roller Blind Motors and Accessories

Prior to purchasing roller blind motors and accessories for our retrofit program, we strongly recommend testing that your blinds are compatible using our testing kit. The testing kits are available on our website and checking your tubes with these kits will confirm if your blinds are indeed compatible and suitable for motor retrofitting. If you opt to buy motors without first checking, and then realise they don't fit, returning the motors to us will incur a $100 re-stocking fee. We will also not be responsible for the cost of the return postage. Motors and motorisation accessories are valuable items and are fragile and easily damaged if not packaged properly. Please be aware that if you are returning them, we will expect them to be in their original condition with no damages.

Security Policy

iSeekBlinds has taken extensive steps to ensure that any data transmitted by our users cannot be intercepted, viewed, or blocked by unauthorized parties. We also have established policies telling our users how we use and store their information, such as addressing information and credit cards.

iSeekBlinds ensures the security of all protected data transmitted to and from our site through the use of a server-based encryption technology called Secure Sockets Layer (SSL). As you enter personal information (such as your password, address and phone number, or your credit card number), SSL encodes it so that it is available only to you and iseekblinds.com.au, who will help make sure your purchasing goes smoothly. This security protects you from impostors, eavesdroppers and vandals that might otherwise access your information as it travels from one computer to another. With this security, you can send your credit card number to us without the risk of interception. SSL security makes shopping over the Internet safer than shopping by telephone.

Microsoft Internet Explorer, Chrome and Firefox browsers have built-in security mechanisms to prevent users from unwittingly submitting sensitive information over insecure channels. If a user tries to submit information to an unsecured site, these browsers will, by default, show a warning. By contrast, if a user attempts to submit information to a site without a valid Digital ID and SSL connection, no such warning is sent.

Protecting Your Security

To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Privacy Act.
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